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Betting Rules

These Betting Rules explain the general conditions that apply when you place bets with Azurslot Casino. They are designed to help you understand how bets are accepted, recorded, settled and reviewed. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before using any betting service.

Azurslot Casino operates under a Curaçao Gaming Authority licence, reference number OGL/2024/589/0556, issued to operator GBL Solutions N.V.

1. General betting conditions

By opening or using a betting account, you confirm that you have read and understood the rules that apply to the relevant service. You are responsible for checking the details of each bet before confirming it. A bet is generally treated as accepted only when it has been recorded by the betting system and a confirmation or bet reference has been provided. A bet shown as pending has not necessarily been accepted or finalised.

Azurslot Casino may refuse, limit, suspend or cancel a bet where this is permitted by the applicable terms, including where there is a technical issue, suspected misuse, an obvious error, a breach of account rules or a legal or regulatory requirement. If a bet cannot be accepted, any amount associated with an unsuccessful transaction will be handled in accordance with the applicable account and payment rules.

  • You must provide accurate and current account information and keep your login details secure.
  • Only one person may use an individual betting account, unless expressly permitted by the applicable account terms.
  • You must not place bets on behalf of another person, allow another person to use your account or transfer your account to someone else.
  • You must be legally permitted to use the service in your location and meet any applicable minimum-age requirement.
  • You should review the selection, market, odds, stake and potential return before confirming a bet.
  • A bet cannot normally be changed after acceptance, except where the relevant service expressly permits a cancellation or adjustment.
  • You are responsible for checking your account activity and reporting anything that appears incorrect or unauthorised.

Displayed odds, prices, balances and potential returns are provided for information before confirmation and may be subject to change until a bet is accepted. An obvious or manifest error may be corrected or the affected bet may be voided, where allowed under the applicable rules. Any correction will be applied consistently and fairly to affected customers.

2. Markets, selections and bet acceptance

The available markets and bet types may differ by sport, competition, event, game or jurisdiction. The market description, selection name and any displayed terms form part of the information used to interpret a bet. You should read any available market rules, event notes or settlement information before placing a wager.

Bet confirmation and timing

Bets may be subject to processing time, system checks or trading controls. For live or in-play betting, there may be a delay between the current event and the information displayed on screen. A selection can change in price or become unavailable before a live bet is accepted. Where a bet is not accepted, it should not be treated as a confirmed wager.

Stakes and bet types

The minimum and maximum stake, permitted bet combinations and available payment methods may depend on the market, account, transaction or applicable restrictions. The amount shown on the bet slip is the amount you are requesting to stake. You should confirm that the stake is correct before submitting the bet. Unless the applicable market rules say otherwise, a winning return includes the original stake.

Single, multiple, system, accumulator and other bet types may have different requirements. A multiple bet normally requires each relevant selection to be successful, subject to the rules for void selections. Some combinations may not be available where selections are related or dependent. If the system accepts a combination that is later found to be invalid under the market rules, the affected part of the bet may be settled as void or adjusted in accordance with those rules.

  • A pre-event bet is placed before the relevant event starts.
  • A live or in-play bet is placed after an event has started and may be subject to additional timing and information risks.
  • A bet on an individual outcome is settled against that outcome under the stated market rules.
  • A multiple bet combines selections and may be affected if one or more selections are void.
  • A promotional or special bet, where available, may have additional conditions that must be read before use.

3. Event settlement, void bets and results

Bets are settled using the official result or result source applicable to the relevant market. The settlement may take place after the event has finished, after an official decision has been issued or after the relevant market condition has been verified. A provisional result may be changed if an official correction, appeal, review or subsequent decision affects the outcome.

If an event is abandoned, postponed, cancelled, materially changed or not completed in accordance with the market rules, affected bets may be void unless the specific rules provide another outcome. A rescheduled event may be treated as a new event where this is required by the market conditions. Bets that have already been unconditionally determined may remain settled, even if the wider event is later affected.

Common settlement principles

  • A void bet is normally returned without a win or loss, while the treatment of a void selection in a multiple bet may differ.
  • If a selection is declared a non-runner, withdrawn or otherwise ineligible, the market rules determine whether that selection is void.
  • For participant or player markets, the participant may need to take part in the event for the bet to stand.
  • Where a market depends on a specified time, score, margin, position or statistic, the stated market definition takes priority.
  • Dead heats, ties and equal results may be settled under special dead-heat or draw rules.
  • Where the official result is unavailable or unclear, settlement may be delayed until reliable information is available.
  • If a technical or settlement error is discovered, the account may be corrected to reflect the result that should have been applied under the relevant rules.

You should keep your bet confirmation and check the final outcome in your account history. Settlement information displayed online is intended as a record of the decision applied to the bet. If you believe a settlement is incorrect, raise the matter through the available customer support process and provide the relevant bet details. Reviews may require verification of the event, market wording and official result.

4. Account integrity, responsible betting and disputes

Betting must be conducted honestly and for personal use. You must not use the service for unlawful activity, market manipulation, fraud, collusion, automated misuse or any conduct that could compromise the fairness, security or operation of the platform. Attempts to exploit a system fault, duplicate a transaction, interfere with an event or conceal the true account holder may result in account restrictions and review.

Azurslot Casino may carry out identity, age, payment, security and source-of-funds checks where required or considered appropriate. During a review, access to betting or withdrawals may be restricted until the requested information has been assessed. Any action taken will be subject to the applicable terms and legal obligations. Personal information is handled in accordance with the Privacy Policy.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never wager money needed for everyday expenses. Avoid betting when distressed, under the influence of alcohol or other substances, or when you are trying to chase previous losses. Available safer-gambling tools may include deposit controls, activity reviews, time reminders, breaks or self-exclusion. Use the tools that suit your circumstances and seek independent support if betting is causing concern.

Questions and complaints

If you have a question about a bet, first check the bet reference, market description, event date, stake and settlement shown in your account. If you still believe there is an issue, contact customer support through the official channels made available on the website. Include enough information for the matter to be reviewed, but do not send your password or full payment credentials.

A complaint may be investigated using account records, transaction data, bet logs, market information and official results. The review process may take longer where an event result is disputed, information is incomplete or a security check is required. These Betting Rules should be read with the current Terms and Conditions. If there is an inconsistency, the specific market rules or applicable legal terms may determine how the bet is handled.